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Frequently Asked Questions

Account Information

Q: Is there a fee to become a My Score composer?

  • There is a one-time charge of $99.00 to participate in the My Score program. A $25 annual fee will be required after the first year to maintain participation in the service. The yearly fee will be waived for all composers with My Score sales exceeding $400 annually.

Q: How will I know if my music is selling?

  • We provide online access to sales reports for all My Score composers so you can monitor activity whenever you wish. You will also receive a quarterly report with your royalty payment which reflects both sales and returns.

Q: How will I receive royalty payments?

  • Royalties are distributed in quarterly payments, either by check or by PayPal account.

Q: Why am I asked to complete a W-9 form?

  • We do not withhold taxes from your royalty payments. A W-9 form allows you, the publisher, to pay all US federal, state, and local taxes on your royalties. In January, we issue a 1099R detailing all royalties paid to you.

Q: Do I need to complete a W-9 form if I am not an American citizen or if I am registering from overseas?

  • No. As a non-US citizen you are not required to submit a W-9 form. Non-US citizens are responsible for determining the correct method of reporting income depending upon your specific situation.

Q: How do I update my profile information and links?

  • All composer information can be added and updated from your composer profile page.

Q: Who should I contact if I'm having trouble setting up or editing my account?

  • You can reach our customer service staff during business hours at myscore@jwpepper.com.

Upload Questions

Q: How should I upload files?

  • All sheet music files must be submitted in .pdf format.
  • Audio files must be submitted as .mp3 files.
  • Cover images should be sent as .pdf, .jpg, or .tif files.

Q: How do I convert a Finale or Sibelius file into a .pdf file?

  • Both programs allow you to convert files to .pdf format, usually as an 'export' function.

Q: Should I use my own product identification number or will you create a number for me?

  • Each of your products must have a unique identification number in your catalog. This helps in inventory and sales tracking. We prefer you supply the number, but we will assign a number if you do not.

Q: Is there a maximum limit to the size of a file that I submit?

  • No, however your browser might time out if the file is too large.

Q: How much information should I include in the description (annotation) box?

  • We recommend writing a one- to three-sentence description of the composition. If you have more detailed information that you would like to include, use program notes or your website for that.

Q: How do I send a video clip of a performance to you?

  • When uploading a new title, you will be able to include the URL to a video link.
  • When adding a link to an existing composition, use the 'edit' feature.

Q: How do I edit a piece that is currently on the website?

  • Click the Catalog icon at the top of any page to find the piece you are fixing. Select the 'edit' button. Many changes can be made and replacement files can be uploaded.

Q: How do I select pieces for Featured Items on my composer page?

  • Log into your My Score account and click the Catalog tab. Four items can be featured on your composer page. Click "Mark as Featured" to select your four choices. You will have the same option to remove a title from featured status.

Q: How do I add my pieces that are published by other publishers?

  • On the bottom of the composer page you will be given a field to key in all your published works that are not available from My Score. You will simply need to enter the product number (Pepper #) for each item. You will not be able to enter your Publisher ID number. A search button is provided to help you locate the required number.

Print Formatting

Q: Is it possible to submit a band score larger than standard 9 x 12?

  • Yes. Simply select 'Parts with Oversized scores' from the menu. The print edition will be the same size as the file you give us, or formatted to fit one of these standard sizes:
  • 9 x 14 Oversized, collated in score order (score will be coil bound)
  • 11 x 17 Oversized, collated in score order (score will be coil bound)
  • 12 x 18 Oversized, collated in score order (score will be coil bound)

Q: Do you make any adjustments to the files that I upload?

  • Generally, no. For guidance in preparing your files for upload, see the next question below about using the "Rule of 4.

Q: What is the "Rule of 4"?

  • The total page count in your .pdf file must be divisible by 4. Imagine a small booklet made by folding a sheet of paper in half, with the fold at the left. This 4-page booklet has the following page layout:
  • • Page 1: front closed (cover)
  • • Page 2: inside left when item is open
  • • Page 3: inside right when item is open
  • • Page 4: back side closed

  • For any item more than four pages in length, imagine stacking these folded sheets to make a bigger booklet - your total page count in the .pdf file must always be divisible by 4. The finished file contains a total page count of 4, 8, 12, 16 pages, and so on.

  • Don't forget the cover in the finished file! You may have to include blank pages to create the desired 'rule of 4' appearance.

  • If you find that your finished product has a blank last page, you could use this space to add publisher information, program notes or promote other compositions you publish.

Additional Questions

Q: How do I remove a title from My Score?

  • Contact us at myscore@jwpepper.com.

Q: How do I place orders for my own pieces? Do I receive a discount on these?

  • My Score composers receive a 20% discount on their own titles. Contact us by email to place an order.

Q: Do I own the rights to all music that I submit?

  • You do. Anything original that you write is yours. But, if you submit arrangements of music that someone else has written, you must have permission from the copyright owner. The copyright permission statement should appear on your score.

Q: How is my music protected when it is displayed on your website?

  • Each .pdf is watermarked and print protected.

Q: Why do I have to upload two versions of my cover?

  • We need the high-resolution (.pdf) version of your cover to print the music. We also need a low-resolution cover image (thumbnail) to display online. Color covers are for web display only (for now) and black and white for print.

Q: Can I set my own price for the music that I am submitting? Yes, with the following price minimums:

  • Yes, with the following price minimums:
  • Choral Music:
    • 4-16 pages - $2.00
    • Over 17 pages - $2.00, plus ($0.15 per additional 4 pages.)
    • Optional Cover stock - add $0.50 to total price
    • Instrumental accompaniments for choral works:
    Individual parts (2 pages) - $2.00
    Quartet / Quintet - $10.00
    Orchestration (strings) - $35.00
    Concert Band - $40.00
    Full Orchestration - $45.00
  • Instrumental Music:
    • Solo - $4.95
    • Small ensemble set - $9.95
    • Band set*- $40.00
    • String orchestra set* - $35.00
    • Full orchestra set* - $45.00
    • Handbell, Guitar, Piano, Vocal - $2.50 for 1 to 4 pages. ($0.25 per additional 4 pages.)
  • *Sets include cover, score and parts. Pricing is for standard sets.

Q: How do I contact you should I have any further questions regarding the My Score service?

  • We can be contacted at myscore@jwpepper.com.

Q: What dimensions & format should I make my profile picture?

  • This image should be a 400x400 jpg.

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