According to manager Mandy Kubik, Graham's habit of looking at the big picture and taking any challenge that comes her way is evident in her knack for problem-solving for customers looking for the right music. Graham has also recently begun to participate in a company-wide program to make sure all stores have good current product available for customers.
Graham also does extensive work in the greater Michigan music community through her involvement with the Michigan School Band and Orchestra committee, aiding them in selecting their band festival music. Graham worked with publishers on these special orders and met with each of the 12 district presidents to make certain that the right amount of music is ordered for each event. She goes beyond what is expected to ensure everything runs smoothly for these events.
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