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Contact Us
Need help? We're here.
Customer service is at the heart of everything we do. We strive to help you find the music you need and deliver it fast. We're serious about service. How serious? We answer over a quarter of a million calls a year in five seconds or less and are here five days a week. When you need help, we're here.
HOURS
Monday - Friday 9:00am - 6:00pm ET
Contact Center Holidays:
Good Friday 2021: Fri. April 2 - close at 5 ET
Memorial Day 2021: Mon. May 31 - closed all day
Independence Day 2021: Mon. July 5 - closed all day
PHONE
1-800-345-6296
FAX
1-800-260-1482
Send Payments To:
J.W. Pepper & Son, Inc.
PO Box 786212
Philadelphia, PA 19178-6212
Philadelphia, PA 19178-6212
Returns Address:
East Coast Distribution Center
Georgia Distribution
9053 Riverside Parkway
Lithia Springs, GA 30122-3838
9053 Riverside Parkway
Lithia Springs, GA 30122-3838
West Coast Distribution Center
Salt Lake City Distribution
1743 South 5500 West
Salt Lake City, UT 84104
1743 South 5500 West
Salt Lake City, UT 84104
Headquarters:
J.W. Pepper & Son, Inc.
191 Sheree Blvd
Exton, PA 19341
Phone (610) 648-0500
Exton, PA 19341
Phone (610) 648-0500