Stores 1-800-345-6296

Pepper Caressm

Need Help? We're Here.

Customer service is at the heart of everything we do. We strive to help you find the music you need and deliver it fast. We're serious about service. How serious? We answer over a quarter of a million calls a year in five seconds or less and are here six days a week. When you need help, we're here.
CALL 1-800-345-6296 Monday - Friday 8:00am - 8:30pm ET | Saturday 9:00am - 7:00pm ET
FAX 1-800-260-1482
TWITTER @peppercares

"I am so glad that I can talk to a real person right away when I call. That's real service."
Church Soloist
Santee, CA

"Kudos to you - all the employees, who clearly care about doing the very best job possible. It is, as always, a pleasure doing business with you."
Theatre Director
Laguna Beach, CA

"JW Pepper is a class act and is much appreciated by all band directors, including myself, from around the country."
Band Director
Moreno Valley, CA

"Thank you for your excellent customer service. J.W. Pepper is a wonderful company and always a pleasure to deal with!"
Community Band Treasurer
Oneida, NY

"Your service is absolutely brilliant. It's a pleasure to deal with you."
Music Director
Devonport, AU

"You guys have the BEST customer service of any store where I have ever shopped!!!"
Music Director
Rye Brook, NY