If there is a problem with your order, please let us know so we can make the correction.
Call us at 1-800-345-6296 or email [email protected] If a return is necessary to correct the error, we will send you a prepaid return label.
The Pepper Guarantee allows you to return unwanted, unused items for full credit. No return authorization is required.
Enclose your packing slip or invoice for accurate and speedy processing. You may print invoice copies here: Invoice Reprint
For your convenience, a warehouse address label is enclosed in your package.* Note it is not a prepaid shipping label. You'll need to pay postage for returned items. We recommend returning items using a trackable method, as Pepper is not responsible for packages lost in transit.
9053 Riverside Parkway
Lithia Springs, GA 30122-3838
1743 South 5500 West
Salt Lake City, UT 84104
No authorization is required for your return, and we will issue credit to your account once we have received and processed your return. If you charged items to your credit card, the return will be credited to that card. You may return multiple orders in one box, but be sure to include all necessary paperwork.